Refund policy

**Return and Refund Policy for Physical Products**

Items that were damaged during shipping may be returned within 14 days of receipt. The customer must contact Uniquely Moore's Custom Designs to initiate the return process. Once the damaged item has been received by Uniquely Moore's Custom Designs, an exact item as the returned item will be sent to the customer. If the returned item is no longer available, a refund in the amount of the originally purchased item will be processed on the original form of payment.

Items that have been used or worn, no longer have the original tags or packaging, were ordered in error, or were broken due to misuse will not be eligible for return.

**Return and Refund Policy for Digital Products**

Thank you for choosing our digital products. Your satisfaction is our top priority. Please read the following policy carefully before making any purchase.

Due to the nature of digital products and the fact that they cannot be returned, we generally do not offer refunds once the purchase is made. We encourage you to thoroughly review the product details, specifications, and any available demos or previews before completing your purchase.

However, we understand that exceptional circumstances may arise, and we will assess refund requests on a case-by-case basis in accordance with the following conditions:

- **Product Defects:** If you encounter any technical issues or defects with the digital product that render it unusable, please contact our customer support team within [3] days of purchase. We will investigate the issue promptly and provide either a replacement or a refund, at our discretion, if the issue is deemed to be caused by the product itself.

- **Unauthorized Purchases:** If you believe that an unauthorized purchase has been made using your account, please notify us immediately. We will investigate the matter thoroughly and may issue a refund if the purchase is found to be unauthorized.

**Return Policy For Digital Products:**

As digital products cannot be physically returned, our return policy applies only to cases of product defects or unauthorized purchases, as outlined above in the Refund Policy section.